Support articles
Tekla supports Microsoft Windows 7 and Microsoft Windows Server 2008/2008 R2 until January 2020
Microsoft has announced that the support for Windows 7 and Windows Server 2008/2008 R2 is ending January 14, 2020. Because of this, we will not continue supporting these operating systems either.
We recommend that all users on Windows 7 or Windows Server 2008 (including R2) upgrade their computers to a newer Windows operating system by the January of 2020. You can find the supported operating systems in the related Hardware Recommendations articles in Tekla User Assistance:
Tekla Structures 2020 Hardware recommendationsTekla Structures 2019i Hardare recommendationsTekla Structures 2019
May 22, 2019
by Tekla Global Support
Greek Characters as text in Tekla Structures
Question:
Is there a way to get greek symbols such as Omega to show in text.
I have done this:
When I modify the text it gives me this:
Answer:
This is currently a bug relating to defect TTSA-15258
There are two possible workarounds that I am aware of.
1. Change the system locale to one that supports Greek characters (e.g. Greek(Greece))
Steps 1a-c in the following TUA article show how to change the system locale https://teklastructures.support.tekla.com/en/support-articles/how-get-cy...
2. Use symbols for the Greek characters.
See this TUA article: https://teklastructures.
May 16, 2019
by Tekla Support US
System Threading Task Error
When closing Tekla Structures Version 21, I get the following error.
Answer:
This message is common when closing TS version 21.0 & 21.1 after the latest windows update for Windows 7 & 10.
The message seems till this point harmless and unfortunately, we do not have a fix (yet).
May 16, 2019
by Tekla Support US
Creating conical or a cylindrical bent plate and drawings
Question: How can I model a conical bend section and then unfold it in the drawing?
Answer: You can easily model sections of pipes or cones using the Create stand-alone bent plateplate that is created by picking points and whose shape is conical or cylindrical command. Let's break it down into two exercises, first we will create a bent plate(1) part that is created from contour plates, or beams whose profile is a plate(1) Bent plates can include conical or cylindrical sections.(1) Curved beams, spiral beams, or deformed parts cannot be used for creating a bent plate.(2) component object that
May 16, 2019
by Trimble Solutions UK
Construction polyline
Question: Is it possible to create a construction polyline in the model?
Answer: A new construction object is available starting with version 2019 - Polycurve. This feature is not available on previous versions of Tekla.
As indicated in the help article above, it consists of a combination of 3D construction lines and arcs labeled as polycurves. These pass through the points that you pick and can have straight and/or curved segments.
To add, go to the Construction object> Polycurve command from the Edit tab. You can use the contextual toolbar to switch between creating straight and curved
May 9, 2019
by Tekla Support US
Export 3D DWG/DXF grids
Question:
When I go to export a 3D DWG/DXF. After the export I open the model and do not see the grid. How do I get the grid with the 3D model?
Answer:
When you export a 3D DWG/DXF from the model the command is only going to export solid objects. The grid it is not a solid object, therefore, you need to use a differenct method.
The simplest option is to create a General arrangment drawing showing the full grid. You can create the drawing at a scale of 1. After the drawing is created you can right click on the drawing and convert the drawing to DXF or DWG.
May 8, 2019
by Tekla Support US
Copy top U bar group to bottom of panel
Question:
I have modelled a U bar group to the top of my panel. I would like the same bar group at the bottom of my panel but when I copy it, the U bars are pointing the wrong way. How do I solve this?
Answer:
After you have copied the bar group you reposition it or change its shape by moving the bar handles. The following example will take you through the process of copying and then repositioning the bar group step-by-step.
Example
Copying bar group
Let’s copy the top bar group to the bottom corner of the panel.
Select the bar group
Right-click and select Copy
Pick the origin for
May 7, 2019
by Trimble Solutions UK
Release Info Tekla Structures 2019
Release Info 2019 includes the following topics:
General
Tekla Structures 2019 videos
Tekla Structures provides many new options, improvements and fixes. These are all explained in this Release Info. Besides, some videos are available in which these functionalities are explained.
You can check the following videos (per segment):
Steel Detailing
Precast
Cast in Place
Engineering
Updated start screen
The Tekla Structures 2019 has been updated. 1. All tabs of the start screen now have their own dedicated views:
2. There is a new Shared models tab that includes the Tekla Model Sharing
May 6, 2019
by Construsoft NL
Polygon cut does not show up in NC export
When a polygon cut is added to a bent plate, the cut may not be reflected on the part when it is exported as an NC file. This may be due to clearance requirements that CNC machines have for maximum accuracy of automated cuts, but the underlying reason is still under investigation by our developers.
To allow the cut to be displayed in NC exports, it will need to be edited in the model by slightly moving it upwards (1/32” is the minimum distance allowed in Tekla) so that it does not rest precisely on the part face.
May 3, 2019
by Tekla Support US
Can I weld a rebar to my steel part to show it in Assembly drawings?
Rebar created using the Rebar options in the Concrete tab cannot be welded. They can, however, be added to a part by using the Add to part option.
Whether you can see it in drawings depends on the license that is being used, and on which the model was initiated. Primarily only Cast unit drawings can show rebar, and these drawing types are not available under all configurations. See the following table of Tekla configurations to find out what is available for each license. Rebar created using the Concrete tab options will not show up in Assembly drawings mainly because inside the drawing
May 3, 2019
by Tekla Support US
Tekla freezes after installing a new version
Tekla randomly freezes, crashes, and restarts. Sometimes it gives an error similar to the one below, but most times it suddenly restarts without showing any signs of failure.
The issue did (does) not happen with earlier versions of Tekla.
Newer versions of Tekla have a denser graphics performance so if the issue only happens with a new version, try enabling the High-performance card for Tekla Structures (Add Tekla to it). The image below shows this workflow using a specific interface, but the process will vary depending on your graphics card’s software.
For additional information on
May 3, 2019
by Tekla Support US
Properties do not show up on the side pane
When I double click on my object, the properties don't show up on the side pane. How can I bring them back?
With the disappearance of the Properties window since version 2018, all categories from the Side pane have the option to float away from the property pane to drag it around one or several screens if you have multiple displays. Likewise, they have the option to be attached back into the pane.
Because the floating window is a separate entity, it is possible for it to become visibly lost from your screen especially if using multiple monitors.
Whenever you cannot see any of the
May 2, 2019
by Tekla Support US
NC Files Header Option
Question:
We have just switched from V20 to V2017i. We cannot use the format of the NC files that is created in the newer version and have no way to change our software settings to accommodate this new file format. Is there any way to switch the phase to come before the drawing number like it was previously or do we need to enter the hundreds of beams manually and switch back to version 20 after these jobs are fabricated?
Answer:
You can arrange the order of the output by going to the Header options inside the NC Files properties and selecting the Phase identification under the Selected
May 1, 2019
by Tekla Support US
Change start number series
In Tekla Structures, numbering series refers to all numbering prefixes and start numbers used throughout a project. Numbering series can be used to allocate separate numbering to different phases, part types, or separate models from the same project if using a Primary license. Here, we will learn how to change a series' Start number for objects outside and inside of components. It is preferred that you plan your numbering series before starting a project, but this can also be changed after the model is complete.
Change series start number for Parts not created by components
In this example
April 29, 2019
by Tekla Support US
“Dashed” member representation in the model after creating a Polygon cut
Sometimes after creating a unique cut or connection on a solid part in a model, the part will become transparent with a dashed outline. This is known as a Solid error, and it occurs when cuts that are added to members fail.
Parts that have this representation are still accounted for in Tekla – they can be numbered and used in drawings and reports – but you cannot open and edit a drawing until the solid error has been corrected.
First, determine what is causing the Solid Error (i.e. a manual polygon cut, or a cut within a connection) to know what has to be edited or changed.
If the error
April 27, 2019
by Tekla Support US
Fixed drawing main view
In Tekla Structures, aside from using our drawing presets to determine view visibility you can set a direction in which a part's main view will always show in drawings by using one of its property’s UDAs in the model.
The Fixed drawing main view UDA controls the appearance of your drawings by allowing you to control and lock a defined orientation of part views from the model.
To know which orientation to choose from the drop down, you first need to look at the part and understand the direction of each of its faces.
The location of a part’s start and end handles determine its orientation
April 26, 2019
by Tekla Support US
Exclude Existing Material in USA Bill of Material
Question:
How can I exclude secondary material I mark as "Existing" from showing up in my Bill of Material for my assembly?
Answer:
If you have secondary parts marked as "Existing" in the model, you can exclude them from the BOM (Bill of material) by adding a rule that excludes items marked with that UDA.
The example I will use below is using the TypeA-Drg_BOM.tpl from the USA environment. If you open your assembly drawing that contains your assembly that has existing secondary parts, you can then double click on the BOM. By double-clicking on the BOM, you should be presented with an
April 23, 2019
by Tekla Support US
Installing/Uninstalling Tekla Structures Environments from Version 2019
What's new in 2019?
From Tekla Structures 2019 there has been a change to the environment folder structure and environment installers now contain .tsep installers. These changes are explained in Changes in Tekla Structures installation.
Installing Environments
From Tekla Structures 2019 Service Pack 1 when you install an environment you are given the choice whether to install TSEP files now or to let the TSEP files be installed next time you launch Tekla Structures. If you tick this box, all the TSEP files for this environment will be installed immediately.
If you do not tick this box
April 23, 2019
by Tekla Global Support
Drawing Number in Titleblock
Question:
We want to issue assembly drawings with a number setup like 1B1, 2B1, 3B1, etc... but we want the number of the drawing to be 1, 2, 3, etc... How do we accomplish this without using Multi Drawings?
Answer:
The easiest way to do this would be to use Multi Drawings to get the number setup but to not actually release the multi drawings. You would use them just to get the number schema you want (i.e. 1B1, 2B1, 3B1) but actually just issue assembly drawings.
Let's get started
The first thing is you want to number your model just as you always would. Meaning leave the prefix's and
April 17, 2019
by Tekla Support US
Copying fully detailed elements
Question: I have modelled and detailed a concrete beam. I'd like to copy the detailed elements across to another beam but it is at a different elevation and plane, is this possible?
Answer: Yes, you could use the Copy special > To another object command. You don't need to know the distance or level you are copying to, as it copies object to object. However, you have to select all the elements you want to copy seperately. An easier approach would be to completely detail the element and once you are happy with it, use the Select assemblies switch in conjunction with the Copy special >
April 17, 2019
by Trimble Solutions UK