Support articles
Installation Guide
Introduction to installing Tekla Structures
This article will give you step by step instructions on how to install Tekla Structures software and its environments.
Hardware requirements
The installation and hardware requirements can be found here .
Before you start
Remove any previous versions of Tekla Structures you might have. Note that you will lose all Tekla Structures projects when you do this. If you have incomplete projects, you might want to finish them with the old Tekla Structures software because there might be compatibility issues.
Make sure you have Windows Administrator
July 31, 2019
by Tekla Support US
Direct modification arrow doesn't work in Tekla Structures 2019 Service pack 2
In Tekla Structures version 2019 Service pack 2, the Direct modificationfunction that activates the mode where the model objects can be modified by using handlesDirect modification enables additional handles and modification options. arrow that is used in components and extensions doesn't work when DM is set on.Some of the components and extensions that show problems are: Floor Layout tool, Meshreinforcement that represents a mesh of steel bars in two perpendicular directionsIn Tekla Structures, the reinforcement mesh bars in one direction are called main bars and reinforcement mesh bars
July 29, 2019
by Tekla Global Support
Basic Modeling for Precast - Tutorials
US Precast Tutorials
Here is a collection of modeling tutorials, many of which are specifically geared towards concrete modeling. You can save this link to your favorites and use it as the launch page to view the precast concrete training videos. The first set are basic introduction videos for general viewing and orientation. The second set will guide you through basic modeling of a parking structure.
Tekla Structures First Steps videos
Click the item below you wish to view.
First Steps with Tekla Structures - Lesson 1
First Steps with Tekla Structures - Lesson 2
First Steps with Tekla
July 15, 2019
by Tekla Support US
An alternative way to installing Tseps
Question 1: Is it possible to install a single extension from the Tekla Warehouse onto several computers without going to each machine individually?
Answer: Yes, please reference this article and then the section "Installing .tsep packages"
Question 2: When I double click on my .tsep to install, I receive an error. Is there a quick fix?
Answer: Both errors attributed to .tsep installations have workarounds as described in this article for no installation package, and here for invalid signature error. The latter has been fixed in certain versions as described in the article.
There is an
July 3, 2019
by Tekla Support US
Tekla Structures 2019i India environment Release Notes
1. Steel Settings:
1.1 Modelling:
Lofted plate:
Lofted plateplate that is created by using construction objectsLofted plates can be used to model plates with complex shape, for example, rolled plates and plates with double-curved form. is a new featurepart of Tekla Structures functionality that is maintained and owned by Trimble Solutions and that is included in the Tekla Structures installation. It is an easy way to create a rolled plate(1) part that represents a flat structure(1) In some contexts, for example in analysis, the term plate object may be used to refer to plates.(2) plate that
June 25, 2019
by Trimble Solutions India
Global UCS does not change
Question: I noticed that while on Direct X on Tekla 2017 when you change the UCS, the visual marker in the corner does not change as it does in Open GL mode. Is there a way to change this?
Answer: This is a 3D graphics defect in version 2017 that happens only while on DirectX rendering as shown above. The issue is non-fixable in Version 2017.
In 2017i and newer the problem does not exist, only that in 2017i you must press "Enter" immediately after changing the Work plane to change the Global UCS while in Direct X. After that version, the USC shifts as it should.
June 18, 2019
by Tekla Support US
Tekla Structures 2019i Hardware Recommendations
Recommendations for Tekla Structures workstations
Tekla Structures hardware recommendations are based on the set-ups that have been used in testing Tekla Structures and proven to be compatible with Tekla Structures. In addition to the set-ups presented in this document, there are many other suitable set-ups available. You can use this document as a guideline in choosing new hardware, but bear in mind that the equipment and labels presented in this document are not the only suitable hardware set-up.
The main criterion when choosing hardware is reliable performance. If you are considering a
June 18, 2019
by Tekla User Assistance
Incorrect placement of Parts in the model after creating a Section View
Question: When detailing rails, after I cut an Elevation view using two points down the center of my stringer my stanchions are being placed along the face of the stringer in the new Elevation view, and not the center. Why?
Answer: First, you must check that the view was created correctly and that the Elevation view properties have been loaded and applied. If you are confident of this, check your Snap depth before adding the stanchions.
The snap depth tool defines the depth of each position you pick. If snap depth is set to 3D, anything that is added will snap to positions in the entire
June 14, 2019
by Tekla Support US
Cursor leaves a trail across the screen
Question: I recently upgraded my laptop and after installing Tekla structures 2018i the issue shown below has been occurring. In the image, you can see where my cursor has left a trail. Is this a memory issue or an installation issue?
Answer: This issue was caused in newer versions of Tekla due to certain NVIDIA graphic card upgrades. A defect was placed and has been resolved in versions 2017 and newer. The first thing that needs to be done to fix is Update your service pack and your Environment. If you are using a version before 2017, or if updating SP is not an option:
In the past, the
June 14, 2019
by Tekla Support US
Revision not showing up in the plot file name
Question: I am trying to put a revision at the end of my file name when printing by using %REVISION_MARK% in XS_DRAWING_PLOT_FILE_NAME, but in 2019 it does not show. Why?
Answer: In 2019, include revision mark to file name has been added to the Options list as shown below. You must include the %REVISION_MARK% Advanced option in the Value and check the box when printing to get your result.
June 14, 2019
by Tekla Support US
How to run a Multi-user server
In Tekla Structures, Multi-user mode allows several users to access one model at the same time. Because the service is network-based, it presents advantages and disadvantages that should be reviewed carefully before proceeding to work using this method. Alternatively, Model sharing allows for efficient cloud-based project collaboration where issues presented by network storage are eliminated. This article provides some guidelines for using either one.
The Tekla Structures Multi-user service runs on a TCP/IP network and must consist of a server computer running xs_server.exe, and a file
June 13, 2019
by Tekla Support US
Un-merged Assembly drawings merged marks
Question: In Assembly drawings, merged marks (ex. 2 clip angles at the end of a beam taking the B/S mark) will un-merge after drawing modifications. Can this be prevented?
Answer: This is a defect that surfaced in 2018i. It is now fixed as of 2018i SP4 so in order to troubleshoot the service pack must be updated.
June 5, 2019
by Tekla Support US
Separate Grid Color for Shared models
Question: My model grids are white because I use a black background on my machine. However, when another modeler who uses a white background opens the model on his/her computer the grid is hard to see. What can I use to customize the grid color on my machine only?
Answer: Currently, this is not an option in 2019. Until 2018i, the Advanced option XS_GRID_COLOR would allow this but with its removal in 2019 you can no longer set the Grid color for individual computers in a shared model. This is recorded as Defect number TTSD-26475.
June 5, 2019
by Tekla Support US
Curved Grid Line
Question: I have a grid that is curved. Not a Radial grid. How do I create it?
Answer: Currently, this feature is not supported. Mostly not in versions prior to 2019. In 2019, you can work around this using the new Radial grid tool, which adds the curves as entire curved gridlines (instead of sectioned lines). In this case you would:
Measure the Arch radius and add a Radial grid at the right point (distance)
Delete the excess lines using the "select individual grid line” selection tool
You will then have to adjust the Angular dimensions accordingly.
June 5, 2019
by Tekla Support US
Reference model not shown in drawing reference object list
Question: I am sure that my reference model is visible in my Model view but when I try to make it visible in a drawing, it does not show up on the Reference model list. Why?
Answer: This is likely due to a defect in version 2016i. The issue has been corrected in 2018i but unfortunately, the fix created for this cannot be released for in-between versions without significant regression risk. If upgrading to 2018i and newer is not an option, use the following workarounds:
Set the reference model to visible in the model’s side pane
This should allow it to show up in the reference object list in
June 5, 2019
by Tekla Support US
Service Pack Notification
Question: Does Tekla have a notification service to inform users when service packs and new versions are available?
Answer: Tekla Structures release notifications will be found in the TS Start screen on the side panel in the Notifications section. Note that in previous years there was a popup window when Tekla was opened and a new release was out, but this was removed in 2018.
As seen below, 2018i SP1 notification is running in this format.
June 5, 2019
by Tekla Support US
Field (site) bolt information on BOMs
Question: How do I show Field bolts on my drawing’s Bill of Material template?
Answer: To show field bolt information on BOMs you must activate the User defined attribute Show Field bolts from the Project properties as shown below.
June 5, 2019
by Tekla Support US
Include nuts and washers in BOM
Question: Why wouldn't my plate washer on an anchor bolt show up in a drawing’s Bill of Material?
Answer: To include nuts and washers in a BOM you must use the TypeA-Drg_BOM_wNutsWashers.tpl, which comes with our installation of the software but it is not built into any of the out-of-house layouts so it will have to be added to a new layout. See the following link on how to create a drawing layout with the templates you need.
The above template file is located here for 2019: TeklaStructures\2019.0\Environments\USA\<Environment>\General\Templates. For previous versions it is in :\
June 5, 2019
by Tekla Support US
Running Dimension start point on assembly drawings
Question:
When I produce an assembly drawing the running dimension for the parts and holes are starting from the end of the assembly instead of the end of the main part. How do I correct this?
Answer:
This is an option in the drawing properties. Follow these steps to change the setting:
1. Open the Assembly Drawing properties by double clicking in the background of the drawing.
2. Click the Dimensioning buttom.
3. Click the Position dimensions tab.
4. Change the option for "Secondary part dimension direction" to Main part.
5. Click Modify.
After the drawing get updated you will
May 31, 2019
by Tekla Support US
How to check the status of borrowed licenses on client computer
Question:Is it possible to check the status of borrowed license(s) on a client computer? Is the information about borrowed licenses kept somewhere on borrowing machine? I would like to check if my borrowed license is ok.
Answer:Yes, it is possible. You should have Tekla License Borrow Tool installed. By default it is installed in C:/Tekla/License/Borrow directory.
To check the status of borrowed license(s) please do following:
Open Command Prompt. For that, press Windows logo key on your keyboard or click the Start button on your desktop. Type "Command Prompt" and choose to run it.
Once
May 24, 2019
by Tekla Global Support