Support articles

If you are having trouble locating the Metl-Con components on your Tekla Structures 2016i version or above, it may be that a model from an older version of Tekla Structures (anything from version 2016 and earlier), has been brought forward and modeled on within Tekla Structures version 2016 or above. Once the model is opened in the newer version and the model is saved, there will be an incompatibility issue. The attached Metl-con file will be required in order to resolve the issue. This is because Metl-Con and Kingspan Ireland have now merged as Kingspan on version 2016i and later, please

Note that from version 2018 you can inquire the coordinates at a point using Inquire Point coordinates, which you can find when you click the down arrow next to  on the ribbon. Sometimes you may want to quickly find out the coordinates of an object or part of an object. An easy way to quickly inquire about the coordinates at a particular location is to use the Add points on plane command, which can be found on the Edit tab.   Activate this command then click somewhere in the model and the coordinates at the selected position will be displayed in the Point Array dialog. You can click Cancel

Question: What are the best practices on sharing project relevant files (e.g. templates, reports, etc.) between several companies when using Tekla Model Sharingcloud service for collaboration and for storing and sharing a modelTekla Model Sharing is one of the Tekla online services.? Answer: Recommended way is to store all of the project relevant data in to model folderfolder that is used for storing files associated with a modelTekla Structures stores all files associated with a model in a folder it creates with the same name as the model database (.db1).In multi-user mode all users access

Some users have faced issues when installing extensions by double clicking a .tsep file. Windows will complain that it can't find the installation package for Tsep File Dispatcher Launcher. (Note! This issue should be valid only for version 1.2.22 and older.) This issue can be fixed by reinstalling Tsep File Dispatcher Launcher: 1) Uninstall the existing version from Control Panel's "Programs and Features" section 2) Download the latest Tsep File Dispatcher Launcher installer from Tekla Warehouse: https://warehouse.tekla.com/#/catalog/details/51309796-3b9a-4e6a-9950-9ceee7a0dcbb 3)

Question: How can I control the spacing between the lines in multi-line marks, for example, part mark, bolt mark, and connection marks? Answer:  Go to File menu > Settings > Advanced options > Marking: General.  Change the value of XS_MARK_LINE_SPACE_FACTOR. In the example below, the value has been changed from 0.3 to 1.

Because of several problems support tool has not worked reliably enough and some customer cases might have been ignored. We have removed support tool command from 2017, 2016i SP4 and 2016 SP7 versions user interface by default. Some known problems are: too big zip file size causes the compression to fail (4 GB limit) company firewall might block the sending japanese, chinese or other special characters in file/folder might cause the decompression to fail on server and notification and corfimation emails are not sent too many included files makes notification message to support too long and it

Introduction Tekla Structures consists of the following installations: Tekla Structures software installation  Tekla Structures environment installation Localized environments include your country-specific codes and standards.   Installing Tekla Structures software and environments one by one on each user’s computer is a time consuming task in large companies, and therefore, Tekla Structures is often installed in a centralized manner across company workstations. This article clarifies the basic principles of building a centralized installation for the Tekla Structures installation package

We can record a macro to rotate reinforcement marks. After recording, we can select all marks at once and run the macro to rotate them. The same feature will be enhanced in the Align Leader Line tool. As of now, do the following: In the menu on the Applications & components catalog, select Record macro > Global... Name the macro and click OK. Right-click the reinforcement mark to open the reinforcement mark properties. On the General tab, set Rotation to 90. Click Modify. Then, click OK. Click Stop recording.    To rotate the merged bar mark, the Rotation option is available from

Contents 1. Introduction 2. Classify the model objects in Organizer 3. Create custom property for the classification code 4. Add the new custom property to a property template in Object Browser 5. Add the new custom property to a category 6. Set value to the custom property to add it to the objects 7. Synchronize the category tree to write to the objects 8. Check the result 9. Add the classification code to IFC export 10. Export to IFC 11. Check the result in the exported model Back to top 1. Introduction This document describes the workflow how to add classification code to objects