Support articles

Question: What are the best practices on sharing project relevant files (e.g. templates, reports, etc.) between several companies when using Tekla Model Sharingcloud service for collaboration and for storing and sharing a modelTekla Model Sharing is one of the Tekla online services.? Answer: Recommended way is to store all of the project relevant data in to model folderfolder that is used for storing files associated with a modelTekla Structures stores all files associated with a model in a folder it creates with the same name as the model database (.db1).In multi-user mode all users access

Some users have faced issues when installing extensions by double clicking a .tsep file. Windows will complain that it can't find the installation package for Tsep File Dispatcher Launcher. (Note! This issue should be valid only for version 1.2.22 and older.) This issue can be fixed by reinstalling Tsep File Dispatcher Launcher: 1) Uninstall the existing version from Control Panel's "Programs and Features" section 2) Download the latest Tsep File Dispatcher Launcher installer from Tekla Warehouse: https://warehouse.tekla.com/#/catalog/details/51309796-3b9a-4e6a-9950-9ceee7a0dcbb 3)

Question: How can I control the spacing between the lines in multi-line marks, for example, part mark, bolt mark, and connection marks? Answer:  Go to File menu > Settings > Advanced options > Marking: General.  Change the value of XS_MARK_LINE_SPACE_FACTOR. In the example below, the value has been changed from 0.3 to 1.

Because of several problems support tool has not worked reliably enough and some customer cases might have been ignored. We have removed support tool command from 2017, 2016i SP4 and 2016 SP7 versions user interface by default. Some known problems are: too big zip file size causes the compression to fail (4 GB limit) company firewall might block the sending japanese, chinese or other special characters in file/folder might cause the decompression to fail on server and notification and corfimation emails are not sent too many included files makes notification message to support too long and it

Introduction Tekla Structures consists of the following installations: Tekla Structures software installation  Tekla Structures environment installation Localized environments include your country-specific codes and standards.   Installing Tekla Structures software and environments one by one on each user’s computer is a time consuming task in large companies, and therefore, Tekla Structures is often installed in a centralized manner across company workstations. This article clarifies the basic principles of building a centralized installation for the Tekla Structures installation package

We can record a macro to rotate reinforcement marks. After recording, we can select all marks at once and run the macro to rotate them. The same feature will be enhanced in the Align Leader Line tool. As of now, do the following: In the menu on the Applications & components catalog, select Record macro > Global... Name the macro and click OK. Right-click the reinforcement mark to open the reinforcement mark properties. On the General tab, set Rotation to 90. Click Modify. Then, click OK. Click Stop recording.    To rotate the merged bar mark, the Rotation option is available from

Contents 1. Introduction 2. Classify the model objects in Organizer 3. Create custom property for the classification code 4. Add the new custom property to a property template in Object Browser 5. Add the new custom property to a category 6. Set value to the custom property to add it to the objects 7. Synchronize the category tree to write to the objects 8. Check the result 9. Add the classification code to IFC export 10. Export to IFC 11. Check the result in the exported model Back to top 1. Introduction This document describes the workflow how to add classification code to objects

Design coordination with Autodesk Revit will require two different Base points in Tekla Structures: one for export and one for import. Export from Tekla Structures to Autodesk Revit When an IFC file is linked into Revit, the files are placed at Revit Origin point (Revit model 0), not according to the base point. To get a Tekla Structures IFC model correctly placed in Revit, you need to know the offset between the Revit origin point and the Tekla Structures origin point. 1. How to find the Revit origin point a. Start by writing down the location of the Base point. Then make sure that the Base

If you want to clean the recently opened models list in Tekla Structures 2016 and newer it is done differently than in previous Tekla Structures versions.  1. Close Tekla Structures 2. Browse to %localappdata%\Trimble\TeklaStructures\<TS_version>\UI, where <TS_version> is the Tekla Structures version. 3. Delete the file Recent.xml 4. Start Tekla Structures and the "Recent models" list should now be empty. See also How do I clean recently used models list in TS 21.1 and older?