Support articles

Import and export Phase manager

Question: Is there any option to import & export Phase manager? Answer: You can download one of the following extensions from Tekla Warehouse to export & import Phase manager. 1. PHASE CREATOR 2. PHASES EXPORT IMPORT  Click the names to get more information about this topic.
Requires Tekla Maintenance
by Trimble Solutions India
  • phase
  • Phase Manager
  • import phase manager
  • Export phase manager
  • Import and export

Msf file extension

Question: What is “msf” file name extension? (Ex. standard.msf) Answer: It is a file name extension which used for selection filters in older Tekla versions
Requires Tekla Maintenance
by Trimble Solutions India
  • msf
  • selection filter
  • filter
  • filters
  • file extensions

Exporting IFC with custom colors

Question: I need to export model objects to an IFC file, but the items must be in a specific color (for example, 80-40-40, RGB). How can I do this? Answer: You can only change the color of an IFC export by changing the color of the parts in the Tekla model. The best thing to do is to create a separate Representation for your particular IFC export. Here are the steps: 1. From the View Properties, access the Object Representation dialog while the representation is set to standard.  2. In the Object Representation dialog, click Object group... 3. Next, in the Object Group - Representation
Requires Tekla Maintenance
by Maria
  • object representation
  • IFC Export color
  • Export FC with different colors
  • View representation

PDF inaccuracies from CAD files

This article attempts to help explain how accurately produced CAD drawing files are critical in order for printed PDFs to be used in 3D modeling platforms as overlay references. Many times, firms will insert a 2D CAD file into a 3D model space in order to properly lay out the basic grid and shape of a structure. This "overlay" needs to be accurately created and inported for this to be beneficial. There are several considerations to be made before deciding to go down this path of 2D information collaboration: Drawing accuracy: Was the original CAD file produced accurately and not just created
by Tekla Support US
  • insert PDF
  • raster
  • vector

Maximum length of user-defined attribute (UDA)

Question: What is the maximum length of user-defined attribute of type string? Answer: Maximum length for user-defined attribute name is 19 characters and for value 79 characters when defined in objects.inp.  It is possible to have longer value with dynamic strings, but they need to be defined with open API. Check discussion forum for more information:UDA string limitDynamicProperties vs UserProperties - differencies  
Requires Tekla Maintenance
by Tekla Global Support

How to disable pop-up messages about the license expires

Tekla Structures displays the license expiring pop-up messages for:one month; two weeks; seven days and all subsequent days until the license expires.   There are registry values:OneMonthWarningShown - to disable one month expiring pop-up message; TwoWeekWarningShown - to disable two weeks expiring pop-up message; NoWarningShown* - to completely disable expiring pop-up messages.  When they are set to 1, messages are not displayed. By default, these values are set to 0.These settings apply to all versions of Tekla Structures.* The registry value NoWarningShown works only with the following
Requires Tekla Maintenance
by Tekla Global Support
  • expiring licenses
  • windows registry
  • registry

Slow drawing performance with Windows 10 update

We have got customer cases about slow drawing performance, where the slowness looks to be related to certain Windows 10 update.  This has been noticed especially when moving from Windows 7 to Windows 10 and/or when installing Windows 10  update 1809. Customers have mentioned for example zooming and panning to be slow in drawings. Also drawing opening speed has been mentioned to be slower than for example in Windows 7. The issue does not look to be Tekla Structures version specific, but customers have reported this from many different Tekla Structures versions, like 21.0, 21.1, 2016i, 2019.
Requires Tekla Maintenance
by Tekla Global Support

Show unit costs as model label

Question: Can I add a label within my model that shows the cost of certain parts, such as hollow core for example? Answer: Yes, you can use the Design-to-cost tool which is available for download on Tekla Warehouseservice for collaboration and for storing and sharing Tekla Structures contentIn Tekla Warehouse the content items are stored in collections. Tekla Warehouse includes the Tekla Warehouse Service and the Tekla Warehouse web site.Tekla Warehouse is one of the Tekla Online services..  With this tool, you can also compare the expenses if you want to find the most economical solution
Requires Tekla Maintenance
by Trimble Solutions UK
  • cost label
  • Design to cost
  • price

Failed to write out model changes. Reason: No connection to service.

Question: We have got some cases where customers have a message like "Sharing operation failed. Service could not be reached - realm or server address could be wrong" when opening the shared models or a error message like "Failed to write out model changes. Reason: No connection to service. Check that you have internet connection."  when using Tekla Model Sharing: If you check the log file, error might be something like this:2019-06-12 18:10:50 UTC: [ERROR] TS Facade: Connect (cloud) returned error: Connect failed in phase1: OperationFailed (1) FileNotFoundException: Could not load
Requires Tekla Maintenance
by Tekla Global Support
  • Sharing operation failed
  • Service could not be reached
  • realm or server address could be wrong
  • No connection to service
  • Failed to write out model changes

Template Logo (Image) from Firm folder

Question: Why does the logo that I added to my template from a Firm folder (or any other non-system folder) show up on the Template editor but not on drawings? Answer: The symbols, pictures directory locations in the Template editor do not share the same information as template directories inside Tekla Structures' Advanced options. Therefore, after adding your own directory to the Template Editor's Options>Preferences>File Locations as indicated in step four (4) of the article Add images in a template, the same folder location must also be added to the DXK_​SYMBOLPATH. Follow these
Requires Tekla Maintenance
by Tekla Support US
  • Logo not showing
  • template logo firm folder
  • firm folder logo
  • bitmaps firm folder
  • tekla logo firm folder
  • TTSD-29814

Hotfix for Tekla Structures for the problem with the slow startup

This hotfix is for customers who experience slow Tekla Structures startup due to other software they are using.We have found that some anti-virus software causing a delay in the initial connection between Tekla Structures and Tekla License Server. This fix can be applied to all Tekla Structures versions. It updates the way how Tekla Structures connects to the FlexNet License Service. The hotfix should be installed on the computer on which Tekla Structures is installed (not the server where the License server is installed). If this hotfix is installed, Tekla Structures can be used only with
Requires Tekla Maintenance
by Tekla Global Support
  • install TS License Server
  • licence server
  • Tekla Structures is slow
  • start

Change in Trimble Connector identity handling requires updating to the latest service pack

Trimble Connect(1) application for information sharing and collaboration for construction projects that is based on the Trimble Connect platform(1) Reference models are used in Trimble Connect application instead of using import and export.(1) Trimble Connect application includes web, desktop and mobile clients, and the Sync tool, for example.(2) Trimble’s platform for microservices in the cloud (2) Trimble Connect platform’s microservices include services for uploading, storing, processing, and managing or consuming data. These services are meant to provide common solutions required by
Requires Tekla Maintenance
by Tekla Global Support

Define new Surface Object subtypes

Question:  Where does the “Add Surface To Face” command get its finish types from?  Is there another file like product_finishes.dat used to Define new surface treatment subtypes so that we can add our company's standard finishes?   Answer: The Add Surface to Face option uses Surface objects (or simply Surfaces). You can add new options to the Subtype list in the Surface properties by editing the product_finishes.dat file located in :\TeklaStructures\<version>\Environments\usimp\system for versions before 2019, and in :\TeklaStructures\<version>\Environments\USA\common\General\
Requires Tekla Maintenance
by Maria
  • surface
  • add surface to face

Timber NC-operations - Background & general modelling aspects

Construsoft developed and implemented several Timber NC-export tools in Tekla Structures.Each of these export tools is dedicated to a specific Timber NC-file format, each with their own scope and definition. The scope of some of the formats is such that Tekla can unambiguously determine the operation from the geometric information. These are categorized as basic formats. There are however also formats for which, for volumetric operations, it is not possible to unambiguously determine which operation is meant. In those cases the user needs to provide additional non-geometrical information in
Requires Tekla Maintenance
by Construsoft NL
  • Timber
  • BTL
  • Hundegger
  • GT
  • HM
  • randek
  • tigerstop

Export 2D drawings to DWG/DXF with Imperial units

Question: How do I modify the Export drawings to DWG/DXF so that it exports with imperial units? I've exported the file just using the standard settings, and when I try to view it in AutoCAD, it starts measuring in Metric. Answer: The Export drawings to DWG/DXF does not have export unit options. All exports are true to dimension if using a 1:1 scale factor as instructed in this article, and they are converted to accurate imperial-to-metric measurements. However, AutoCAD does not automatically have an imperial set up with a default layout so you would have to change the Units there as shown
Requires Tekla Maintenance
by Tekla Support US
  • Export DWG Imperial
  • DWG/DXF Imperial
  • DWG/DXF Export
  • Imperial Export
  • 2D Export
  • TrueView units
  • TTSD-15289

Performance issues when working with complex items

Question: I am experiencing performance issues when working with complex items. Is there anything I can do? Answer: Performance of items is directly related to the complexity of the shapes the items use. The main driving factor to increase complexity is a high number of faces a shape has. Items with high complexity can affect performance in many ways: opening of models, zooming and panning, inserting, copying and moving items, snapping to item geometries, item previews, creation and opening of drawings, interaction inside the drawings, etc. In recent Tekla Structures versions there have been
Requires Tekla Maintenance
by Carlos Vasquez
  • performance
  • items
  • shapes
  • Formwork

FAQ Často kladené dotazy - Je možné využít makra pro systém Metsec ?

– Standardní knihovna spojů obsahuje potřebná makra pro systém Metsec – Vaznice – návrh ve čtyřech konstrukčních systémech.      BUTT – prosté nosníky pro rozpětí do 12m. systém lze použít pro vaznice i paždíky.      SLEEVED – spojité nosníky pro minimálně 2pole. Spojitost je zajištěna spojkami. Možno navrhovat pro rozpětí do 15m. Optimální rozpětí 5 – 7m. Systém´lze použít pro vaznice i paždíky.      HEB – spojité nosníky pro minimálně 5 polí. Spojitost je zajištěna spojkami. Možno navrhovat pro rozpětí do 15m. Optimální rozpětí 6 – 10m. Systém lze použít pro vaznice i paždíky.      METLAP
by Construsoft Czech

Release Info Tekla Structures 2019i

The Release Info 2019i includes the following topics: General Tekla Structures 2019i videos Tekla Structures Tekla Structures provides many new options, improvements and fixes. These are all explained in this Release Info. Besides, some videos are available in which these functionalities are explained. You can check the following videos (per segment): Tekla Structures 2019i for Steel Tekla Structures 2019i for Precast   Creates sub-folders in the ts folder Tekla Structures includes the folder ts (..:\TeklaStructures\2019.1\Environments\construsofteuropean\TS) by default in which you
Requires Tekla Maintenance
by Construsoft NL
  • Release Info

Tekla Structures 2019i France Environment Release Notes

TABLE OF CONTENT 1. General Settings 1.1 ini Files for French environment 1.1.1 env_France.ini 1.2 Folder structure 1.3 Catalogs 1.3.1 Profile catalog1.3.2 Rebar catalog1.3.3 Mesh catalog1.3.4 Rebar Shape catalog1.3.5 Shape catalog1.3.6 Bolt catalog 1.4 Organizer 1.5 Macros 1.5.1 Modeling 1.6 Templates & Reports 1.6.1 Added1.6.2 Modified 1.7 Objects.inp 2. Modeling settings 2.1 Common roles2.2 Concrete role2.3 Steel role 3. Drawing settings 3.1 Common drawings 3.1.1 Master Drawing Catalog3.1.2 DWG/DXF Export 3.2 Drawings for concrete role 3.2.1 Master Drawing Catalog3.2.2 Layouts 4.
by Trimble Solutions France

Uninstalling from Windows Control Panel removes all environments in Tekla Structures 2019i

We have found a problem when uninstalling the following environments in the Tekla Structures 2019i version: Default France Germay Russia South Africa Switzerland UK USA Uninstalling an environment from the Windows Control Panel will remove ALL environments, including the common environmentTekla Structures environment that forms a basis for other environmentsThe common environment is included in the software installation and includes the global settings, macros, symbols, and fonts, for example. The common environment and global settings form the basis for all other environments.. If this has
Requires Tekla Maintenance
by Tekla Global Support