Hello!

Did you know that logged in users can see a lot more content?

Support articles

Service Pack Notification

Question: Does Tekla have a notification service to inform users when service packs and new versions are available? Answer: Tekla Structures release notifications will be found in the TS Start screen on the side panel in the Notifications section. Note that in previous years there was a popup window when Tekla was opened and a new release was out, but this was removed in 2018. As seen below, 2018i SP1 notification is running in this format.
Requires Tekla Maintenance
by Tekla Support US
0
  • Service pack notifications
  • New service pack
  • New release

Field (site) bolt information on BOMs

Question: How do I show Field bolts on my drawing’s Bill of Material template? Answer: To show field bolt information on BOMs you must activate the User defined attribute Show Field bolts from the Project properties as shown below.
Requires Tekla Maintenance
by Tekla Support US
0
  • Field bolts in BOM
  • site bolts in BOM

Include nuts and washers in BOM

Question: Why wouldn't my plate washer on an anchor bolt show up in a drawing’s Bill of Material? Answer: To include nuts and washers in a BOM you must use the TypeA-Drg_BOM_wNutsWashers.tpl, which comes with our installation of the software but it is not built into any of the out-of-house layouts so it will have to be added to a new layout. See the following link on how to create a drawing layout with the templates you need. The above template file is located here for 2019: TeklaStructures\2019.0\Environments\USA\<Environment>\General\Templates. For previous versions it is in :\
Requires Tekla Maintenance
by Tekla Support US
0
  • Nuts and Washers
  • Nuts and Washers in BOM
  • TypeA-Drg_BOM_wNutsWashers.tpl

Running Dimension start point on assembly drawings

Question:  When I produce an assembly drawing the running dimension for the parts and holes are starting from the end of the assembly instead of the end of the main part. How do I correct this?   Answer: This is an option in the drawing properties. Follow these steps to change the setting: 1. Open the Assembly Drawing properties by double clicking in the background of the drawing. 2. Click the Dimensioning buttom. 3. Click the Position dimensions tab. 4. Change the option for "Secondary part dimension direction" to Main part. 5. Click Modify.   After the drawing get updated you will
Requires Tekla Maintenance
by Tekla Support US
4
  • Running Dimension Drawing RD

How to check the status of borrowed licenses on client computer

Question:Is it possible to check the status of borrowed license(s) on a client computer? Is the information about borrowed licenses kept somewhere on borrowing machine? I would like to check if my borrowed license is ok.  Answer:Yes, it is possible. You should have Tekla License Borrow Tool installed. By default it is installed in C:/Tekla/License/Borrow directory. To check the status of borrowed license(s) please do following: Open Command Prompt. For that, press Windows logo key on your keyboard or click the Start button on your desktop. Type "Command Prompt" and choose to run it. Once
Requires Tekla Maintenance
by Tekla Global Support
0
  • License
  • borrow
  • Borrowing
  • borrowed

Troubleshooting multi-user connection problems

This is a check list for a multi-user problems where the connection from the client to multi-user server is not working or is continuously breaking. Check that all users are using same SP version Make sure that the server has static IP address Is the latest multiuser server installed Check that the computers on the same multi-user network have a unique ID number and identical Subnet masks Try using the server’s IPv4 address instead of the server name. For that, check which IPv4 address the server is using (e.g., lets’ assume it’s 10.0.0.11) and then use that address as the multiuser server
Requires Tekla Maintenance
by Tekla Global Support
5

Tekla supports Microsoft Windows 7 and Microsoft Windows Server 2008/2008 R2 until January 2020

Microsoft has announced that the support for Windows 7 and Windows Server 2008/2008 R2 is ending January 14, 2020. Because of this, we will not continue supporting these operating systems either. We recommend that all users on Windows 7 or Windows Server 2008 (including R2) upgrade their computers to a newer Windows operating system by the January of 2020. You can find the supported operating systems in the related Hardware Recommendations articles in Tekla User Assistance: Tekla Structures 2019 Hardware recommendationsTekla Structures 2018i Hardware recommendationsTekla Structures 2018
Requires Tekla Maintenance
by Tekla Global Support
5

Greek Characters as text in Tekla Structures

Question: Is there a way to get greek symbols such as Omega to show in text.  I have done this: When I modify the text it gives me this: Answer: This is currently a bug relating to defect TTSA-15258 There are two possible workarounds that I am aware of. 1.       Change the system locale to one that supports Greek characters (e.g. Greek(Greece)) Steps 1a-c in the following TUA article show how to change the system locale https://teklastructures.support.tekla.com/en/support-articles/how-get-cy... 2.       Use symbols for the Greek characters. See this TUA article: https://teklastructures.
Requires Tekla Maintenance
by Tekla Support US
0
  • greek symbols

System Threading Task Error

When closing Tekla Structures Version 21, I get the following error.  Answer: This message is common when closing TS version 21.0 & 21.1 after the latest windows update for Windows 7 & 10. The message seems till this point harmless and unfortunately, we do not have a fix (yet).
Requires Tekla Maintenance
by Tekla Support US
0

Creating conical or a cylindrical bent plate and drawings

Question: How can I model a conical bend section and then unfold it in the drawing? Answer: You can easily model sections of pipes or cones using the Create stand-alone bent plate(1) part that is created from contour plates, or beams whose profile is a plate(1) Bent plates can be conical or cylindrical.Curved beams, spiral beams, or deformed parts cannot be used for creating a bent plate.(2) component object that represents an angle that is bent from a plate and that connects parts command. Let's break it down into two exercises, first we will create a bent plate(1) part that represents a
Requires Tekla Maintenance
by Trimble Solutions UK
0
  • cylindrical
  • conical
  • curves
  • stand-alone bent plate
  • Unfold
  • create drawings

Construction polyline

Question: Is it possible to create a construction polyline in the model? Answer: A new construction object is available starting with version 2019 - Polycurve. This feature is not available on previous versions of Tekla. As indicated in the help article above, it consists of a combination of 3D construction lines and arcs labeled as polycurves. These pass through the points that you pick and can have straight and/or curved segments. To add, go to the Construction object> Polycurve command from the Edit tab. You can use the contextual toolbar to switch between creating straight and curved
Requires Tekla Maintenance
by Tekla Support US
0
  • POLYLINE
  • POLY LINE
  • CONSTRUCTION POLYLINE
  • POLYCURVE
  • POLY CURVE
  • CONSTRUCTION POLYCURVE
  • construction objects

Export 3D DWG/DXF grids

Question:  When I go to export a 3D DWG/DXF. After the export I open the model and do not see the grid. How do I get the grid with the 3D model? Answer:   When you export a 3D DWG/DXF from the model the command is only going to export solid objects. The grid since it is not a solid object you will need to use a differenct method. The dimplest thing would be to create a General arrangment drawing showing all the full grid. You can create the drawing at a scale of 1. After the drawing is created you can right click on the drawing and convert the drawing to DXF or DWG. You can then send both
Requires Tekla Maintenance
by Tekla Support US
0
  • dwg-export

Copy top U bar group to bottom of panel

Question: I have modelled a U bar group to the top of my panel. I would like the same bar group at the bottom of my panel but when I copy it, the U bars are pointing the wrong way. How do I solve this? Answer: You're nearly there, once we have copied the bar group we need to reposition it/change its shape by moving the bar handles. The following example will take you through the process of copying and then repositioning the bar group step-by-step.   Example Copying bar group Let’s copy the top bar group to the bottom corner of the panel. Select the bar group Right-click and select Copy
Requires Tekla Maintenance
by Trimble Solutions UK
0
  • bar handles
  • copy bar group
  • move bar group

Release Info Tekla Structures 2019

Release Info 2019 includes the following topics: General Tekla Structures 2019 videos Tekla Structures provides many new options, improvements and fixes. These are all explained in this Release Info. Besides, some videos are available in which these functionalities are explained. You can check the following videos (per segment): Steel Detailing Precast Cast in Place Engineering  Updated start screen The Tekla Structures 2019 has been updated. 1. All tabs of the start screen now have their own dedicated views: 2. There is a new Shared models tab that includes the Tekla Model Sharing
Requires Tekla Maintenance
by Construsoft NL
0
  • Release Info

Polygon cut does not show up in NC export

When a polygon cut is added to a bent plate, the cut may not be reflected on the part when it is exported as an NC file. This may be due to clearance requirements that CNC machines have for maximum accuracy of automated cuts, but the underlying reason is still under investigaion by our developers.     To allow the cut to be displayed in NC exports, it will need to be edited in the model by slightly moving it upwards (1/32” is the minimum distance allowed in Tekla) so that it does not rest precisely on the part face.  
Requires Tekla Maintenance
by Tekla Support US
0
  • NC files
  • cuts
  • Display Cuts
  • NC export
  • CNC

Can I weld a rebar to my steel part to show it in Assembly drawings?

Rebar created using the Rebar options in the Concrete tab cannot be welded. They can, however, be added to a part by using the Add to part option. Whether you can see it in drawings depends on the license that is being used, and on which the model was initiated. Primarily only Cast unit drawings can show rebar, and these drawing types are not available under all configurations. See the following table of Tekla configurations to find out what is available for each license. Rebar created using the Concrete tab options will not show up in Assembly drawings mainly because inside the drawing
Requires Tekla Maintenance
by Tekla Support US
0
  • weld rebar to steel
  • rebar
  • steel detailing

Tekla freezes after installing a new version

Tekla randomly freezes and restarts. Sometimes it gives an error similar to the one below, but most times it suddenly restarts without showing any signs of failure. The issue did (does) not happen with earlier versions of Tekla.   Newer versions of Tekla have a denser graphics performance so if the issue only happens with a new version, try enabling the High-performance card for Tekla Structures (Add Tekla to it). The image below shows this workflow using a specific interface, but the process will vary depending on your graphics card’s software. For additional inormation on how to set the
Requires Tekla Maintenance
by Tekla Support US
0
  • Tekla freezes
  • error
  • high-end graphics
  • not enough quota

Properties do not show up on the side pane

When I double click on my object, the properties don't show up on the side pane. How can I bring them back? With the disappearance of the Properties window since version 2018, all categories from the Side pane have the option to float away from the property pane to drag it around one or several screens if you have multiple displays. Likewise, they have the option to be attached back into the pane.    Because the floating window is a separate entity, it is possible for it to become visibly lost from your screen especially if using multiple monitors. This is a common windows occurrence.
Requires Tekla Maintenance
by Tekla Support US
0
  • Object properties don't show up
  • object properties
  • side pane
  • property pane

NC Files Header Option

Question: We have just switched from V20 to V2017i. We cannot use the new format of the nc files that is created and have no way to change our software settings to accommodate this new file format.  Is there any way to switch the phase to come before the drawing number like it was previously or do we need to enter the hundreds of beams manually and switch back to version 20 after these jobs are fabricated?   Answer: You can arrange the order of the output by going to the Header options inside the NC Files properties and selecting the Phase identification under the Selected elements options.
Requires Tekla Maintenance
by Tekla Support US
3
  • nc header
  • cnc header
  • NC
  • CNC
  • header data
  • HEADER

Change start number series

In Tekla Structures, numbering series refers to all numbering prefixes and start numbers used throughout a project. Numbering series can be used to allocate separate numbering to different phases, part types, or separate models from the same project if using a Primary license. Here, we will learn how to change a series' Start number for objects outside and inside of components. It is preferred that you plan your numbering series before starting a project, but this can also be changed after the model is complete. Change series start number for Parts not created by components In this example
Requires Tekla Maintenance
by Tekla Support US
5
  • Plan your numbering series
  • numbering series
  • Change series start number

Pages