Support articles

Question: How can I enable or disable dimension label on selected objects Answer: By default the dimension label of an object is shown when the object is selected by clicking on the object. It is not shown if the object is selected by Window selection.   This dimension label can be turned off in advanced options FILE  > SETTINGS   > ADVANCED OPTIONS   > MODEL VIEW  > DISPLAY DIMENSIONS WHEN SELECTING OBJECTS  = FALSE  

Question: How can I display information about a connection in the model view. Answer: This can be done using the connection code in the General tab of the connection's properties Open connection properties and type in a value for "Connection code" in the General tab.   Open View Properties and select "Display...". 1. Select the "Advanced" tab. 2. Tick "Connection text" 3. Click Modify   The connection code text will be displayed next to the component. If no connection code has been entered, the connection name will be displayed.   Note that "Component symbols" must also be ticked in the "

Question:  In a revision template, we need the date format as "02-Jan-2017". Is it possible to have the date output in this format? Answer: To get the month to show up in a revision template or report, use the formula below in the date value field. mid(format(GetValue("DATE"),"Date","mm/dd/yyyy",0),3,2) + "-" + if (mid(format(GetValue("DATE"),"Date","mm/dd/yyyy",0),0,2) == "01") then "Jan" else if (mid(format(GetValue("DATE"),"Date","mm/dd/yyyy",0),0,2) == "02") then "Feb" else if (mid(format(GetValue("DATE"),"Date","mm/dd/yyyy",0),0,2) == "03") then "Mar" else if (mid(format(GetValue("DATE

Question: I want to place a section view of a tube on a single-part drawing. 2 of the 4 symbols are on an angle, but when they are set to solid representation their rotation is ok. The problem only occurs on a single-part drawing, but not on an assembly drawing.   Answer: Try setting the advanced option XS_DRAW_BOLTS_PERPENDICULAR_TO_PART_IN_SINGLE_DRAWINGS to FALSE.

Q:  Our enteprise licenses are located in the headquarters. Our office is 5000 km away from it and has difficulties in reaching the license server. We only get a Windows error message that "Tekla Structures is not responding". A: It is likely that the Internet service operator is not providing a good enough connection, so there is not much we can do on the Tekla Structures side. Based on our experience there are some options to try out: Test if you really have a connection to the license server: Make sure that Windows Telnet Client is turned on in Windows Features (here is the instruction

Q: Is it possible to control the number of characters in the Assembly position number? As per my company standards, I need the item code (Assembly prefix with position number) in 6 digit, 3 digit as Prefix, then 3 digit as numbers, for an Example , for 2.5 m floor , prefix will be 02B ,   I unable to keep 001 in start number.I want to get the Assembly position number as 02B001. Is there any way to achieve my requirement? A: yes, it is possible to control the Number of characters in the assembly position number. Please set the advanced option  XS_ASSEMBLY_POSITION_NUMBER_FORMAT_STRING to%

Problem: I'm trying to borrow a license but I get an error message "Failed to connect to the license server or license activation server. Failed to connect to the license server or Operations server. Solution: This error may occur if you haven't entered a port number in the "Borrow from License Server" dialog box. Try entering e.g. port 27007 which is the default value for Tekla Structures Licensing tools.

Q: We have difficulties getting the Mesh bars component working reliably. Meshes disappear and occasionally component can be placed again and occasionally component is there in the element (but showing nothing) and cannot be placed anymore. What to do? A: This is a known bug in 21.0 SR9 and earlier versions. Currently workaround to solve this is to do as follows: Delete the CS.Library.dll from "...\21.0\nt\bin\plugins\Tekla\Drawings\CS.Library.dll".  NOTE! User must not delete dll files with the same name from anywhere else, only from the above mentioned location.

You can add your own custom help page for your custom components. The help pages are locally stored HTML files and displayed using the standard Tekla Structures help viewer using the built-in offline help featurepart of Tekla Structures functionality that is maintained and owned by Trimble Solutions and that is included in the Tekla Structures installation when the F1 key is pressed in the dialog box. Add a help url for your custom componentcomponent that the user creates and uses for creating model objects whose composition the user can modify as a group.Open the .inp file of your custom