Why Tekla Structures Doesn't Remember My Trimble Identity Login Details?


Software version: Not version-specific

Last updated February 12, 2018 by Area Finland Service tekla.support.fi@trimble.com

Environment: 
Not environment-specific

Why Tekla Structures Doesn't Remember My Trimble Identity Login Details?

Question:

Why does Tekla Structures keep asking me to sign into my Trimble account during each session?

Answer:

First, you want to make sure you have ticked the stay signed in box, as pictured below.

You may also want to navigate to your internet options, to check your cookie settings. The location may vary between different operating systems.

To ensure that cookies are allowed, you can add Trimble.com to the list of allowed websites through Privacy → Sites → Address of website.

In addition to the steps above, you can navigate to General → Delete... and clear the checkbox for Cookies and website data.


 

See also

Tags: 
Trimble identity

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