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Why did my Support tool open automatically?

Last updated August 2, 2019 by Tekla Global Support tekla.globalservicesupport@trimble.com

Environment: 
Not environment-specific

Why did my Support tool open automatically?

Question:

Why did my Support tool open automatically while I was working in Tekla Structures?

Answer:

Since 2016i there has been a feature that automatically opens the Contact support tool when unhandled exceptions occur. This allows you to send