Why did my Support tool open automatically?

Last updated January 20, 2020 by Tekla Global Support tekla.structures.ghd@trimble.com

Environment: 
Not environment-specific

Why did my Support tool open automatically?

Question:

Why did my Support tool open automatically while I was working in Tekla Structures?

Answer:

Since 2016i there has been a feature that automatically opens the Contact support tool when unhandled exceptions occur. This allows you to send