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Troubleshooting multi-user connection problems

Last updated May 23, 2019 by Tekla Global Support tekla.globalservicesupport@trimble.com

Environment: 
Not environment-specific

Troubleshooting multi-user connection problems

This is a check list for a multi-user problems where the connection from the client to multi-user server is not working or is continuously breaking.
  1. Check that all users are using same SP version
  2. Make sure that the server has static IP address
  3. Is the latest multiuser