Testing connection between client and server computer

Tekla Structures
Not version-specific
Tekla Structures
connection error
internet
Internet connection
License
Environment
Not environment-specific

Question:
How can I test whether a client computer can connect to a server computer?

Answer:

The following steps have been tested on Windows 10. 

1. Start PowerShell on the client computer.

 

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2. If you do not know the IPv4 address of the server computer, you can request it by typing ping -4 [SERVER_NAME].
You should replace [SERVER_NAME] with the actual name of the server.


3. Test the connection by utilizing the port numbers defined in the tekla.lic file:

  • Test-NetConnection -ComputerName IPv4_SERVER -Port 27007
  • Test-NetConnection -ComputerName IPv4_SERVER -Port 1234


You should replace [IPv4_SERVER] with the IPv4 address, and 27007 & 1234 with respective port numbers. See this article on how to define the ports.

 
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If the connection works, the command returns TcpTestSucceeded : True for both of the ports. If either port returns False, your IT department should investigate the connection.



 

See also

Allow traffic in fixed TCP/IP ports: Windows 7, 8, 8.1, 10 and Windows Server 2012

Modify the license file tekla.lic manually

Allow exceptions in firewall for lmgrd.exe and tekla.exe: Windows 7, 8, 8.1, 10 and Windows Server 2012

Allowing Tekla license server to operate through Windows Firewall
 
 
 
 
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