Tekla Structures installation Error

Software version: 2021

Last updated April 19, 2021 by Tekla Global Support tekla.structures.ghd@trimble.com

Not environment-specific

Tekla Structures installation Error

Question: I have the following error coming while Installation of TS?

Answer: First, make sure that the customer has all the required pre-requisites as described in the Centralized distribution of Tekla Structures 2021

  • Microsoft Visual C++ 2010 x86 Redistributable 10.0.40219
  • Microsoft Visual C++ 2010 x64 Redistributable 10.0.40219
  • Microsoft Visual C++ 2013 x86 Redistributable 12.0.40649.5
  • Microsoft Visual C++ 2013 x64 Redistributable 12.0.40649.5
  • Microsoft Visual C++ 2015-2019 x64 Redistributable 14.23.27820
  • Microsoft Visual C++ 2015-2019 x86 Redistributable 14.23.27820

Higher version is OK, just make sure you have MVC++ 2021, 2013 and 2015-2019 installed.
We were able to reproduce the issue when we had manually uninstalled  Microsoft Visual C++ 2015-2019,  

If those are there, then try to install it again and when you get to the error message. Click on OK and finish the installation and do the following:

Go to the mentioned folder and check if the mentioned file exists:

If it does, open Command Prompt as administrator (type "cmd" to the search field, right-mouse click, and select "Run as administrator"): 

Navigate to the folder where the file is supposed to be:
Type (or copy-paste) the following:
cd C:\TeklaStructures\2021.0\nt\bin\analysis\x64  

Type or copy the following command to the command prompt:
%systemroot%\System32\regsvr32.exe "C:\TeklaStructures\2021.0\nt\bin\analysis\x64\com_analysis.dll"

Since I don't have the required MVC++ 2015 -2019 installed I received the following error:

If you receive the same error message, then go and check if the listed pre-requisites are installed properly.
If something else comes up, please contact your local support.
Also, upon successful registration you should receive the following message:

Finally, download and install "vc_redist.x64.exe"
Link: https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0 

Now Tekla Structures should be working fine.

Microsoft visual c++

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