Tekla Structures installation Error


Software version: 2021

Last updated April 19, 2021 by Tekla Global Support tekla.structures.ghd@trimble.com

Environment: 
Not environment-specific

Tekla Structures installation Error

Question: I have the following error coming while Installation of TS?

 
Answer: First, make sure that the customer has all the required pre-requisites as described in the Centralized distribution of Tekla Structures 2021

  • Microsoft Visual C++ 2010 x86 Redistributable 10.0.40219
  • Microsoft Visual C++ 2010 x64 Redistributable 10.0.40219
  • Microsoft Visual C++ 2013 x86 Redistributable 12.0.40649.5
  • Microsoft Visual C++ 2013 x64 Redistributable 12.0.40649.5
  • Microsoft Visual C++ 2015-2019 x64 Redistributable 14.23.27820
  • Microsoft Visual C++ 2015-2019 x86 Redistributable 14.23.27820

Higher version is OK, just make sure you have MVC++ 2021, 2013 and 2015-2019 installed.
We were able to reproduce the issue when we had manually uninstalled  Microsoft Visual C++ 2015-2019,  

 
If those are there, then try to install it again and when you get to the error message. Click on OK and finish the installation and do the following:

Go to the mentioned folder and check if the mentioned file exists:
C:\TeklaStructures\2021.0\nt\bin\analysis\x64\com_analysis.dll

If it does, open Command Prompt as administrator (type "cmd" to the search field, right-mouse click, and select "Run as administrator"): 

Navigate to the folder where the file is supposed to be:
Type (or copy-paste) the following:
cd C:\TeklaStructures\2021.0\nt\bin\analysis\x64  

Type or copy the following command to the command prompt:
%systemroot%\System32\regsvr32.exe "C:\TeklaStructures\2021.0\nt\bin\analysis\x64\com_analysis.dll"

Since I don't have the required MVC++ 2015 -2019 installed I received the following error:

If you receive the same error message, then go and check if the listed pre-requisites are installed properly.
If something else comes up, please contact your local support.
Also, upon successful registration you should receive the following message:


 
Finally, download and install "vc_redist.x64.exe"
Link: https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0 

Now Tekla Structures should be working fine.
 

Tags: 
installation
Microsoft visual c++

Quick feedback

The feedback you give here is not visible to other users. We use your comments to improve our content.
We use this to prevent automated spam submissions.
Content rating: 
No votes yet