Model sharing on-premises not working after installing new SP

Last updated November 25, 2020 by Tekla Global Support tekla.structures.ghd@trimble.com

Environment: 
Not environment-specific

Model sharing on-premises not working after installing new SP

Question:
We use Tekla Model Sharing on-premises server. When installing the newest service pack of Tekla Structures, users could no longer connect to the on-premises server. After deinstalling newesr SP and reinstalling old one, it worked fine again.