Getting started with multi-user


Software version: Not version-specific

Last updated March 23, 2020 by Trimble Solutions ME tekla.support.me@trimble.com

Environment: 
Not environment-specific

Getting started with multi-user

To get started with Multi-User and take it into use, do the following:

Step #1 :  Download Tekla Structures Multi-User Servercomputer in a multi-user system set up as a server running the Tekla Structures multi-user server program

installation package from Tekla Downloads >> All Downloads Page.
Here is a direct link to download Tekla Structures Multi-user Server
Step #2: Choose a server computer or a machine that acts as a server to host the multi-user service. Of course, we recommend our customers to install it on a company server so that it is available anytime for users to use. 
Step #3 : After successful installation of Tekla Structures Multi-user Server, you should be able to see the service listed under Windows Services.
To open Windows Services, navigate to Control Panel >> Administrative Tools >> Services)

In case the multi-user server status is "running", then you can now take it into use by following below steps. 
 

Step #4: User's workstation side:
Tekla user can convert a single-user model to a multi-user model  and open it in the multi-user mode by following steps below. Here are two possible scenarios to achieve the same. 
 

TO Do this
Convert a current, open model On the File menu, click Sharing > Convert to a multi-user model .
Enter the multi-user server name or select the name from the list in the Convert to multi-user model dialog box.
Click Convert.
The current model is converted to a multi-user model.
Convert some other than the current model On the File menu, click Open > All models .
Select the single-user model to be converted from the list of models, and click Convert to multi-user model.
Enter the multi-user server name or select the name from the list in the Convert to multi-user model dialog box.
Click Convert.

You are done!

Troubleshooting steps and best practices:

Make sure that all the users who are working on multi-user modemode in which several users can work on the same model using their own working models

are running the same Tekla Structures version and service release and environment.

If the user couldn’t connect to the multiuser server then the connection maybe blocked by the windows firewall or antivirus. Do the following:

1) Add the program xs_server.exe that is located in C:\Program Files (x86)\Tekla Structures Multi user to Windows firewall >> Inbound rules,  and also to the exception list of the antivirus.

2) Add the TCP/IP port number: 1238 to Windows firewall >> Inbound rules.

Read Also:
Convert form Multi-user mode to a single-user modemode in which only one user can work on a model

:

To convert form a multi-user modelmodel that is used for collaboration and that is opened in multi-user mode

to a single user model, follow steps available in this support article. 

 

Tags: 
Getting started with multi-user
Multiuser
multi user
convert
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