Error 50003 - FlexNet internal error

Tekla Structures
Not version-specific
Tekla Structures
internal error
error 50003
50003
internal error occured
Environment
Not environment-specific

Error 50003 - Error Fetching activated licenses - Internal Error Occurred

 

Image
Error_all.PNG

 


Tekla Structures License Administration Tool is neither able to "Open and read" nor "Utilize" the information in the trusted storage. Command lines output would show same error. 

Solution:
Troubleshooting Step #1

  1. Run System Configuration. Go to Windows\Start Menu\Programs\Administrative Tools and run System Configuration. 
  2. From the Services tab, Tick/Select the following services in order to enable them:
    • Tekla Structures Licensing Service
    • Flexnet Licensing Service
    • Flexnet Licensing Service 64
  3. Apply the changes and press ok.   *in some cases, restarting the server might be required. 
  4. Open LMTOOLS and start the license server from LMTOOLS > Start/Stop/Reread tab. 
  5. Once the status shows: Server Start Successful, open Tekla Structures License Administration Tool and check if you can see the license(s) available.

Troubleshooting Step #2
Apply the steps found in this article.

In case the above troubleshooting steps didn't help, please contact your local support team for further technical support. 

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