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Another user having pair at Company X is reserving the email address used by the current user at Company Y

Last updated January 22, 2019 by Tekla Global Support tekla.globalservicesupport@trimble.com

Environment: 
Not environment-specific

Another user having pair at Company X is reserving the email address used by the current user at Company Y

Question:
We have one user who wants to use model sharing but when he wants to join the model he had nothing in the list of shared models. He was invited to join the model and has model sharing license. We found the following error message in the log files:
Another user