A new version of the Support tool is now introduced for reporting issues with Tekla Structures. The new Support tool uses Trimble Identityuser account to Tekla online services and other Trimble services

For a Tekla Structures user, Trimble Identity is a single sign-on account which enables the user’s online identity management. The organization that the user’s Trimble Identity belongs to, determines the user’s access rights. Trimble Identity is needed, for example, for Tekla Campus and Tekla Warehouse, and to log in to Tekla User Assistance.

for log in. You can start the tool from the File menu by clicking Help > Contact Tekla support, or by entering Contact Tekla support in Quick Launchtool that is used for quickly finding commands, dialog boxes, and other functions in Tekla Structures

The other functions include local content from Tekla Warehouse, for example.

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