Creating a Mini Dump file

What is a Mini Dump?

Applications can produce user-mode minidump files, which contain a useful subset of the information contained in a crash dump file. Applications can create minidump files very quickly and efficiently. Because minidump files are small, they can be easily sent over the internet to technical support for the application. 

When should I create a Mini Dump?

When running Tekla and you expierence a crash often or a crash performing a specific command, this would be an applicable situation to create and issue a Mini Dump. In most cases Tekla Support will request this file to be created by you when troubleshooting a specific issue. To be specific, you take thedump while TS is having the crash. In other words when you see the "tekla structures has stopped working" 

How do i create a Mini Dump?

To use Windows Task Manager to create a user-mode process dump file in Windows, follow these steps:
1. Start Task Manager. To do this, use one of the following methods:
       a. Right-click an empty area of the task bar, and then click Task Manager.
       b. Press CTRL+SHIFT+ESC.
2. Click the Processes tab.
3. Right-click the name of the process that you want, and then click Create Dump File. (i.e. TeklaStructures.exe would be the process to Right Click on)

User Account Control permission  If you are prompted for an administrator password or confirmation, type your password or click Continue.

A dump file for the process is created in the following folder:
Drive:\Users\UserName\AppData\Local\Temp
When you receive a message that states that the dump file was successfully created, click OK.

After the file has been created go to the folder mentioned above and send the DMP file to your local Tekla office.