Work offline with an online license

Added May 4, 2021 by Tekla User Assistance tekla.documentation@trimble.com

Software version: 
2021

Work offline with an online license

Work offline with an online license

Use Tekla Structures offline

To use Tekla Structures offline, close Tekla Structures, and ensure that the Keep this license reserved on this device check box is selected in the closing confirmation message box. The maximum offline time is 3 days.

Note that it is not possible to use Tekla Structures simultanously on different computers with the same online license. If you reserve a license, you cannot use the same license on a different computer. You must close Tekla Structures without keeping the license reserved to be able to use the license on a different computer.

If the connection to Tekla Online licensing is lost

If the connection to Tekla Online licensing service has been lost, a notification is displayed.

The possible cause is one of the following:

  • Internet connection is not available.

  • Tekla Online licensing service is experiencing a disruption. For more information, check the status page.

  • Trimble Identityuser account to sign in to both Trimble and Tekla products and online services

    For a Tekla Structures user, Trimble Identity is a single sign-on account which enables the user’s online identity management. Trimble Identity is needed, for example, for Tekla Warehouse, Tekla User Assistance, and Tekla Campus.

    service is experiencing a disruption. For more information, check the status page.

  • Other unknown reasons.

Tekla Structures is now in offline mode and will continue to function normally for the amount of time shown in the notification. The notification message will change depending on the amount of time left for offline use. The maximum offline time is 3 days.

Tekla Structures will try to reconnect automatically. You can also try to reconnect manually by clicking the Try reconnecting now button. If the button is disabled, it means that reconnecting is not possible at the moment; we recommend you to wait until the button is enabled and try again.

If the offline mode time runs out, you can no longer use Tekla Structures. You can either Save the model and close Tekla Structures or Close Tekla Structures.

Quick feedback

The feedback you give here is not visible to other users. We use your comments to improve our content.
We use this to prevent automated spam submissions.
Content rating: 
No votes yet