Some Tekla Online services require that your account is connected to an organization that has a valid maintenance contract with Trimble. If you are the named contact at your organization, Trimble automatically creates an account for you or connects your existing Trimble Identity to your organization. The named contact has administrator status and must add other users into the organization to enable their access to content and services that require a valid maintenance contract.
Note: Membership in an organization can also affect your access to your organization's cloud-stored data, such as Tekla Model Sharing models. Make sure you do not switch between organizations unnecessarily.
If you are the named contact, Trimble sends you an email with an invitation to accept membership in the organization group and complete the profile information if you did not have an existing Trimble Identity. You are then responsible for managing the organization group together with other administrators that you assign. See Managing Trimble Identities and Tekla Model Sharing licenses for more information.
If you are not the named contact, you receive an email invitation to join the organization group when an administrator from your own organization invites you. You can also create a new Trimble Identity here.
If you are having problems using your Trimble Identity in Tekla Online services , see the troubleshooting information on this page.
